GCash is a fantastic e-wallet tool that has become an indispensable part of many Filipinos’ daily lives. However, some GCash users have expressed a desire to disable or delete their accounts for a variety of reasons.
One reason you might wish to delete your GCash account is to create a new one and delete the old one. When you had to type in specific terms to sign up for GCash, some users (including your own) created GCash accounts that were then forgotten. This strategy has probably resulted in the creation of two or three GCash accounts for me (that was before GCash had a mobile app). Despite the fact that the old and forgotten GCash accounts are preserved unaltered, some users may wish they were gone forever.
If you don’t use GCash any longer, you should disable or cancel your account. Perhaps you prefer PayMaya as a mobile wallet and want to use GCash with it. While GCash is the most popular e-wallet in the Philippines, it is far from perfect, and it has various flaws that make competitors like PayMaya and Coins more viable.
A GCash user may want to remove their account if they have a new one and want to delete the previous one. Another reason is that GCash is no longer useful. GCAsh is the most popular e-wallet in the Philippines, however, it isn’t without flaws.
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Best Way To Delete A GCash Account
To deactivate your GCash account, send an email, submit a support request, or call your support number. Below are detailed instructions for each of these methods.
Method 1: Delete GCash Account Via Dialing *143#
Your account can be deleted or suspended by calling the number provided by GCash. To deactivate or suspend the dial-in number on your GCash account, follow the steps below.
- Dial *143# from your phone.
- Choose GCash.
- Choose Account.
- To disable your account, select Suspend.
This is the simplest and most straightforward method of deleting your GCash account. It’s also the fastest way to deactivate your GCash account. If it doesn’t work, you can try removing or stopping your GCash account by sending an email or creating a support request.
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How To Delete GCash Account By Dialing *143#
One way to delete a GCash account is to dial *143#. Choose Account and Suspend after dialing this USSD code. Because this solution is almost two years old, there’s a chance it won’t work anymore. Some customers claim that the option to suspend your GCash account is missing from the USSD menu.
Method 2: Delete GCash Account By Submitting A Support Ticket
Suspension or termination of your GCash account takes far longer than procedure 1, which involves submitting a service request. Create a support ticket and follow the steps below to delete your GCash account:
Go to the GCash Help Center for further information.
Select Send a Ticket from the drop-down menu.
Fill in the required information, such as your email address, mobile name, and phone number. Explain your problem in detail in the provided description box.
Press the Enter key.
Method 3: Delete GCash Account Via Email
If calling *143# or raising a support case doesn’t work, you can email the GCash support team and request account termination. This method will take a long time to deactivate your account, but you can be confident it will work. GCash’s customer service team will guide you through the procedure.
To do so, send an email to support@gcash.com.
“REQUEST FOR ACCOUNT DELETION” or “GCash ACCOUNT DELETION” could be used as the subject.
Explain why you want to deactivate your account and remove it in the corporate section of the email. Below is an example of a template.
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Request Deactivation By Emailing GCash Support
Sending an email to support@gcash.com is another approach to request the deactivation or cancellation of your GCash account.
GCash may take up to three days to respond to your request. Additional information, such as your last login and account balance, may be required. Even if you are asked for your mobile PIN, remember not to give it out.
How To Delete GCash Account In Messenger
To disconnect your GCash account from Messenger, press “Money” in the chatbox, then scroll down and select “Your Account.” The option to “Unlink Account” can be found here. That should be tapped, and then “Yes, Unlink” should be confirmed. You will then receive a notification verifying that your GCash account has been successfully unlinked.
How To Cancel GCash Transaction
The next step is to cancel the transaction. Please submit a ticket with the following information.
Send Money – Incorrect Recipient
Make a list of your concerns.
Your given name
The phone number for GCash
When you make the transaction, the date and time are incorrect.
The recipient’s correct cell phone number Amount sent
The ID of the reference/trace (received in your SMS)
Photographs (optional)
How To Cancel GCash Payment
You will not be able to cancel your GCash transaction. You can only submit a refund or adjustment ticket.
If you provided an inaccurate biller or account number, check to see if you received a payment confirmation via App inbox or SMS, take a screenshot, and save the information.
Check to see if the money has been debited from your account.
Check for a refund within the next 1 to 3 business days.
If you accidentally input an incorrect amount of money, you can roll it over to your next bill.
You can also request a refund by submitting a ticket.
It’s worth mentioning that the time it takes for a refund to be approved varies by the biller.
Delete Your Account Through Email
Open the email address you used to register for the website.
Now draw an email and address it.
Type “REQUEST TO DELETE MY ACCOUNT” in the subject line.
Now, using the sample email for canceling your account provided here, write your honest explanation for canceling your account.
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